TTNC's Terms and Legal


Code of Practice

Our Code of Practice for consumers and businesses. Approved by Ofcom, UK's Communications regulator.

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Comms Council Membership

Details about the role of the Comms Council and our membership.

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Terms and Conditions

Our General Terms and Conditions of business for End Users.

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Money Back Guarantee

Details on how to request your money back in the unlikely event that you're not satisfied.

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Hardware Returns Policy

Details on how to return VoIP Hardware.

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Acceptable Use policy

Details on our acceptable use policy (AUP).

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Chess Group Privacy Notice

Details on the Chess Group privacy notice.

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Complaints and Disputes

Details on our complaint handling and dispute resolution

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